General Q&A
Our pure-water window cleaning system normally cleans using deionised water and a specialist brush without detergent. However, heavily soiled glass or particular contaminants may require additional assessment or a different cleaning method.
Our deionised water system is primarily used for exterior window cleaning. It allows us to clean many windows safely from ground level using water-fed poles. We do not currently provide general interior window cleaning.
Yes. Deionised water window cleaning is a useful add-on to an exterior house wash. We complete the house washing first, followed by the detailed window cleaning, so residue from the house wash is not left on the finished glass.
The service is designed to remove general dirt, dust, cobwebs and surface buildup. Permanent hard-water staining, paint, silicone, cement, scratches, oxidation, damaged glass or marks trapped between double-glazed panes may require specialist restoration and may not be removable through standard window cleaning.
Please close all windows, remove fragile items from window ledges and clear outdoor furniture or obstacles away from the working areas where possible. Please also secure pets and let us know about locked gates, difficult access or windows with known leaks or damaged seals.
